Point Distribution

The Point Distribution dashboard provides insights into how points are earned across your community. It helps you understand overall point activity, identify the most engaged members, compare point distribution across activities, and monitor how point-based engagement changes over time. These insights can help you recognize high contributors, evaluate activity performance, and make better decisions to improve community participation.

To access Point Distribution, simply navigate to: Communities » Analytics » Point Distribution

The Date Filter allows you to review point activity for a selected time period. All cards, charts, and detailed views on the dashboard update based on the selected date range.

• Last 24 Hours
• Last 7 Days
• Last 30 Days
• Last 60 Days
• Last 90 Days
• Custom Range

The summary cards at the top of the dashboard provide a quick overview of point activity within the selected timeframe.

• Members Earning Points: Displays the total number of members who earned points during the selected date range.
• Total Points Distributed: Displays the total number of points awarded to members during the selected date range.
• Average Points per Member: Displays the average number of points earned per member during the selected timeframe.

These cards give you a quick snapshot of overall participation and reward activity in the community.

The Top Contributors card highlights the members who have earned the highest number of points within the selected timeframe. This allows you to quickly identify and recognize your most active and contributing members.

This view shows how points are distributed across different community activities, such as surveys, polls, topics, referrals, signup, and other supported actions. It helps you understand which activities are contributing the most to overall point distribution.

You can use the activity dropdown to filter the chart by a specific activity type. Once an activity is selected, a secondary dropdown may appear to help you drill down further into a specific initiative within that activity.

This view is useful for understanding which engagement areas are driving the most point accumulation.

This view shows how members are distributed across different point ranges. It helps you understand how many members fall into low, medium, or high point brackets during the selected timeframe.

• identify highly engaged members
• spot members with lower point accumulation
• compare member distribution by activity type

You can also filter this view by activity. Hovering over any bar displays additional details, such as the point range and the number of distinct members in that segment.

The Points Trend Over Time chart shows how points fluctuate over time across selected community activities. This helps you identify engagement patterns, spikes, and declines in point activity.

You can use the activity checkboxes to choose which activities to include in the chart. The chart can also be viewed in different intervals:

• Daily
• Weekly
• Monthly
• Quarterly

This view helps you compare point activity over time and understand which engagement areas are contributing most consistently.

• Members Earning Points: Shows how many unique members earned points during the selected timeframe.
• Total Points Distributed: Shows the total number of points awarded across all supported activities in the selected timeframe.
• Average Points per Member: Shows the average number of points earned per participating member.
• Points Distribution by All Activities: Shows which activities are driving the most point allocation across the community.
• Member Distribution by Points: Shows how members are spread across point ranges, helping you understand concentration of engagement.
• Points Trend Over Time: Shows how point activity changes over time for selected activities, making it easier to identify trends and shifts in engagement.