Mobile Intercept Settings – Custom Variables and Language Specific Intercepts

Custom Variables in the Mobile Intercept SDK allow developers to pass additional contextual or user-specific information to the intercept.

They are defined as a HashMap<Integer, String> and attached during SDK initialization via the TouchPoint builder.

Follow the steps below to implement custom variables in your Android application:

HashMap<Integer, String> cutVars = new HashMap<>();
cutVars.put(2, "Custom value 2");
cutVars.put(3, "Custom value 3");

TouchPoint touchPoint = new TouchPoint.Builder(DataCenter.US)
    .customVariables(cutVars)
    .build();

QuestionProCX.getInstance().init(this, touchPoint, new IQuestionProInitCallback() {
    @Override
    public void onInitializationSuccess(String message) {
        Log.d("SDK Init", "onInitializationSuccess: " + message);
    }

    @Override
    public void onInitializationFailure(String error) {
        Log.d("SDK Init", "onInitializationFailure: " + error);
    }
});
        

The Mobile Intercept SDK supports language-specific intercepts that automatically localize the survey experience based on the mobile device’s language settings.

If a translation for the detected language is available in the survey, it will be used. Otherwise, the intercept defaults to English.

This ensures that users receive surveys in their preferred language, enhancing engagement and response quality.

• The SDK reads the mobile device's default language (e.g., fr for French).
• If the corresponding translation is present in the survey, the intercept will be shown in that language.
• If no translation is available, the SDK displays the intercept in English.

Example: If a user's phone is set to Spanish and the survey has a Spanish translation, the intercept will be presented in Spanish.

1. Log in to your admin dashboard and navigate to the Intercept Settings.
2. Toggle the option Enable Language-Specific Intercepts to ON.
3. Click Save Changes to apply the setting.

Once enabled, the SDK will automatically handle language selection at runtime.

• The associated survey must include all necessary language translations.
• Translations should be reviewed and validated for accuracy.
• To learn how to add and manage translations, refer to: How to Create Multilingual Surveys