- Custom Variable Widget
- Priority Matrix
- Heatmap Widget
- Grid Widget
- Weighted mean widget
- Comment List widget
- Widget Filters
- Ranking List Widget
- Distribution Chart
- NPS Widget
- Trend Widget
- Word Cloud Widget
- Cross tab widget
- KPI Comparison Widget
- Bubble chart
- Custom Metric Trend Chart
- Trend Comparison Widget
CLF ticket resolution checklist
CLF ticket resolution checklist overview
Watch this video for a quick overview of the CLF ticket resolution checklist feature in QuestionPro’s enhanced closed loop feedback system.
What is the CLF ticket resolution checklist?
The CLF ticket resolution checklist is a key feature within the eCLF (Enhanced Closed-Loop Feedback) system that enforces the completion of critical validation steps before a ticket can be marked as resolved. By making these steps mandatory, the checklist ensures that every ticket resolution is reliable, consistent, and auditable, leading to improved internal accountability and customer experience.
Coming soon...ETA September 2025
What does the checklist do?
- Requires agents to complete all checklist items before closing a CLF ticket.
- Guides users step by step to address each critical action needed for resolution.
- Prevents premature closure by blocking resolution until all requirements are fulfilled.
- Is configurable—checklist items can be tailored to your organization’s specific needs.
How does it work?
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